I have a SA family that has only been coming for about two months now. Their child misbehaved on the school bus and was suspended from riding for one day. The day the child wasn't supposed to ride the bus (Monday), DCM emailed to tell me that they'd be picking the child up from school and they wouldn't be attending that day. Fast forward to Friday...
DCD hands me the check and he's taken out the amount for the day the child wasn't here. He says "yeah, well, we didn't come Monday, so..."
SO? So read your contract, which states that you pay regardless of attendance!! How is it MY fault that your child couldn't behave and you had to pick them up from school?
I got kind of flustered and didn't really say much, because the last time this happened with another family, DCD got really beligerant (sp) with me and it turned into a really bad situation. This DCD is super nice and I'm sure that wouldn't happen again, but I'm "gun shy" at this point. How can I, nicely but firmly, let them know that they still need to pay me for Monday? This came during a week when I REALLY need every cent to pay bills. It seems like my families never stop to consider that this is my job, and they can't just short my pay at a whim.
DCD hands me the check and he's taken out the amount for the day the child wasn't here. He says "yeah, well, we didn't come Monday, so..."
SO? So read your contract, which states that you pay regardless of attendance!! How is it MY fault that your child couldn't behave and you had to pick them up from school?
I got kind of flustered and didn't really say much, because the last time this happened with another family, DCD got really beligerant (sp) with me and it turned into a really bad situation. This DCD is super nice and I'm sure that wouldn't happen again, but I'm "gun shy" at this point. How can I, nicely but firmly, let them know that they still need to pay me for Monday? This came during a week when I REALLY need every cent to pay bills. It seems like my families never stop to consider that this is my job, and they can't just short my pay at a whim.
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