Hello there I have a question about a daycare/preschool in the state of AZ (it is liscensed, not in home) I am a guardian of 2 children (which I and they now live in OR) that previously went to the daycare their mother worked at. I have been trying to get their shot records (the mother has been no help and refuses to help in any sort of way) so I called their previous daycare and left my contact info for the appropriate person to contact me back. I later received a call from someone at the facility, I told her who I was, who the children were and that I was trying to locate their shot records. She stated she knew who the mother and children were and they no longer have the records as she mailed them to the mother before she left the state. I said thank you and that was the end of the 1 minute phone call. About 2 weeks later I get threatening phone calls from the childrens mother stating how I called the daycare bad mouthing her and saying how she doesnt deserve the children, mistreats them, etc. She told me that the person who I talked to (which from what the children tell me doesn't care for their mother too much) told her all of this, and also another person from the facility. She has been creating many problems and is now involving the children, telling them I am a horrible person, etc. The unfortunate problem is, the person who lied and told the mother lies about what I said is the daughter of the owner of the facility. Long story short, I am just wondering if there was a confidentiality breach of some sort. Or what I am able to do, I just would like some type of appology or action to be taken to the people who are creating all this "drama"
any info would greatly be appreciated...
Thanks in advance
any info would greatly be appreciated...
Thanks in advance
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