Hi all, this is my first post--sorry it has to be a negative one-- ![EEK!](https://chat.daycare.com/core/images/smilies/eek.png)
I opened up my very own daycare almost two years ago. My very first client was a 5 moth old baby. In the beginning DCM was a dream. She dropped off when she said she would as well as pick-ups, she paid in a timely manner every week. Things have since took a turn for the worst a couple of months ago. It started when around 10:00am (her drop-off time), I had become aware of a medical emergency in my family and I need to be there to aid in handling this emergency. I phoned DCM and informed her that I had an emergency to tend to and would have to unfortunately close due to unforeseen circumstances. DCM snapped and said " well what are you going to do? If someone in your family is having an emergency, they need to call an ambulance or get to a hospital, you are not a doctor so you can't do anything" I couldn't believe what I was hearing (did she just say that?) She continued "I'm already on my way, so I'm bringing DCB!, as a matter of fact, Im already outside parking. If it's a true medical emergency, they don't need you, they need a doctor!" I was absolutely stunned and in shock that she was so insensetive yet in the past, when she has told me about family emergencies, she was the first one there. DCM brought DCB right to my door, handed me his things and turned to leave, before she left I advised her that I would need to leave early this day and she agreed and promised to be here for pick up at 3 pm (I close at 6pm) so that I can be with my family...she still showed up at 6pm as if nothing happened. I was fuming!!!!! Her utter lack of respect. I am human too, not her slave. At the time, she was my only client. My husband called her "the slave driver" I have since let her go on this Father's day that just passed for other reasons I will later share in another post...this is not even the icing on the cake!
![EEK!](https://chat.daycare.com/core/images/smilies/eek.png)
I opened up my very own daycare almost two years ago. My very first client was a 5 moth old baby. In the beginning DCM was a dream. She dropped off when she said she would as well as pick-ups, she paid in a timely manner every week. Things have since took a turn for the worst a couple of months ago. It started when around 10:00am (her drop-off time), I had become aware of a medical emergency in my family and I need to be there to aid in handling this emergency. I phoned DCM and informed her that I had an emergency to tend to and would have to unfortunately close due to unforeseen circumstances. DCM snapped and said " well what are you going to do? If someone in your family is having an emergency, they need to call an ambulance or get to a hospital, you are not a doctor so you can't do anything" I couldn't believe what I was hearing (did she just say that?) She continued "I'm already on my way, so I'm bringing DCB!, as a matter of fact, Im already outside parking. If it's a true medical emergency, they don't need you, they need a doctor!" I was absolutely stunned and in shock that she was so insensetive yet in the past, when she has told me about family emergencies, she was the first one there. DCM brought DCB right to my door, handed me his things and turned to leave, before she left I advised her that I would need to leave early this day and she agreed and promised to be here for pick up at 3 pm (I close at 6pm) so that I can be with my family...she still showed up at 6pm as if nothing happened. I was fuming!!!!! Her utter lack of respect. I am human too, not her slave. At the time, she was my only client. My husband called her "the slave driver" I have since let her go on this Father's day that just passed for other reasons I will later share in another post...this is not even the icing on the cake!
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