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I accepted a new family this week (boy, barely 2 years) and it’s been nothing but headaches all week. Was supposed to start Monday but couldn’t because she didn’t have payment (I don’t accept into care without payment up front) so she brought him Tuesday morning with payment.
She was late (6:10, my close is 6:00) picking up that night (after calling me at 5:30 asking if I have a car seat she could borrow! Which no, I don’t). She sent her 16 year old daughter to get him (I’m licensed and can’t have anyone under 18 pick up which she knows because I specifically told her at interview when she mentioned the daughter)
She calls me all the time. I never answer because I’m busy and I can’t have a productive conversation while simultaneously taking proper care and attention to 10 toddlers alone). I ask parents to please email or text me during the day if they need to talk to me.
I have a 3 strikes you’re out policy on late pick ups. A family has 3 times of being late to pick up and I will terminate the care contract. Last night she was very close to being late again! She called me at 5:55 (I didn’t answer because I knew what it was about :
pulled in at 5:59 and was acting as if she’d almost died hurrying to get here on time. After I “joked” that she was lucky she made it because she’s already used up one of her strikes she said she might have to offer me a substantial raise in order to be able to be late more! Bribery??No thanks! I want people gone at 6, not more money!
I do what many of you do with the 2 week trial period at the beginning. Today I am giving her a term notice at pick up and I plan to have all of his stuff ready to hand her. My question is what do I do when she flips out?! She strikes me as the type to absolutely not take this well. I’m not sure how to do this. Do I put the notice in a sealed envelope? She’s obviously going to know what’s up as I’m giving her all his stuff with this sealed envelope. What do I say to try to keep all as calm as possible?
She was late (6:10, my close is 6:00) picking up that night (after calling me at 5:30 asking if I have a car seat she could borrow! Which no, I don’t). She sent her 16 year old daughter to get him (I’m licensed and can’t have anyone under 18 pick up which she knows because I specifically told her at interview when she mentioned the daughter)
She calls me all the time. I never answer because I’m busy and I can’t have a productive conversation while simultaneously taking proper care and attention to 10 toddlers alone). I ask parents to please email or text me during the day if they need to talk to me.
I have a 3 strikes you’re out policy on late pick ups. A family has 3 times of being late to pick up and I will terminate the care contract. Last night she was very close to being late again! She called me at 5:55 (I didn’t answer because I knew what it was about :
pulled in at 5:59 and was acting as if she’d almost died hurrying to get here on time. After I “joked” that she was lucky she made it because she’s already used up one of her strikes she said she might have to offer me a substantial raise in order to be able to be late more! Bribery??No thanks! I want people gone at 6, not more money!I do what many of you do with the 2 week trial period at the beginning. Today I am giving her a term notice at pick up and I plan to have all of his stuff ready to hand her. My question is what do I do when she flips out?! She strikes me as the type to absolutely not take this well. I’m not sure how to do this. Do I put the notice in a sealed envelope? She’s obviously going to know what’s up as I’m giving her all his stuff with this sealed envelope. What do I say to try to keep all as calm as possible?
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