My regular hours are 7-5. In a couple weeks I have to go in for an ortho appt to pick up a new retainer at 4:45. My orthodontist’s hours are 8-5. They used to be open later one night a week, but last year changed to shorter hours. I am planning on just closing a half hour early that day. I have never done contracted hours, just open the ten hours. Nobody uses the full ten hours. I know everyone’s regular drop off and pick up times. Closing a half hour early will only affect two families by about 15 minutes at most.
My husband thinks that because I don’t do contracted hours, if I close a half hour early, I should open a half hour early so that I am still offering a full ten hours. My earliest family arrives around 7:30 with all others arriving around 8, so I can’t see any reason to offer to open at 6:30. My husband’s reasoning is that he thinks families want to feel like they still are getting the option to use a full ten hours if they want to or that they are still “getting their money’s worth”. Have any of you ever closed slightly early for an appointment, and if so, how did you handle doing that?
My husband thinks that because I don’t do contracted hours, if I close a half hour early, I should open a half hour early so that I am still offering a full ten hours. My earliest family arrives around 7:30 with all others arriving around 8, so I can’t see any reason to offer to open at 6:30. My husband’s reasoning is that he thinks families want to feel like they still are getting the option to use a full ten hours if they want to or that they are still “getting their money’s worth”. Have any of you ever closed slightly early for an appointment, and if so, how did you handle doing that?
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