(I’m working on creating a “contract” per advice on my previous post.)
How do you handle plan changes?
I charge per child, daily.
In my “contract” I have:
“Please be respectful of my time - last minute changes to the days/times your child will be in my care is stressful to myself and my children, as well as you children. I understand that plans change, things come up, but keep plan changes to a minimum and make me aware of changes before 9pm the day before.
-I am available between 6:30am-9pm via phone or text. (Texts after 9pm will not be responded to until the next morning)
-If I haven’t heard from you by 9pm the day prior, I assume and expect your child to be at care at regular time the next day.
-If last minute plan changes (after 9pm the day prior) become habitual (more than 3 times) I will begin charging an inconvenience fee of $15, in addition to regular rates for that day. (Not applicable if your child becomes sick through the night, unless you fail to inform me before 6:30am via text)”
Feedback on that?
I’ve also added “no drop offs after 1pm”
This is becoming a habit with one family.
DCM texted at 8pm last night and said 2 of 3 kids would be here at regular time this morning. (3rd spending the day w/ dad)
At drop off time this morning, DCM texted and said DCD would bring them “later”.
At 10am, DMC texted saying DCD would be dropping off all 3 kids around 1:30pm. (To which I replied that nap time was 1-3 and they would need to be here before 1, and if they arrive after 12, they need to be fed. And she responded “he’ll try his best”.
Will having this fee added into my contract stop this annoying inconvenience? Am I wrong to charge for this?
How do you handle plan changes?
I charge per child, daily.
In my “contract” I have:
“Please be respectful of my time - last minute changes to the days/times your child will be in my care is stressful to myself and my children, as well as you children. I understand that plans change, things come up, but keep plan changes to a minimum and make me aware of changes before 9pm the day before.
-I am available between 6:30am-9pm via phone or text. (Texts after 9pm will not be responded to until the next morning)
-If I haven’t heard from you by 9pm the day prior, I assume and expect your child to be at care at regular time the next day.
-If last minute plan changes (after 9pm the day prior) become habitual (more than 3 times) I will begin charging an inconvenience fee of $15, in addition to regular rates for that day. (Not applicable if your child becomes sick through the night, unless you fail to inform me before 6:30am via text)”
Feedback on that?
I’ve also added “no drop offs after 1pm”
This is becoming a habit with one family.
DCM texted at 8pm last night and said 2 of 3 kids would be here at regular time this morning. (3rd spending the day w/ dad)
At drop off time this morning, DCM texted and said DCD would bring them “later”.
At 10am, DMC texted saying DCD would be dropping off all 3 kids around 1:30pm. (To which I replied that nap time was 1-3 and they would need to be here before 1, and if they arrive after 12, they need to be fed. And she responded “he’ll try his best”.
Will having this fee added into my contract stop this annoying inconvenience? Am I wrong to charge for this?
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