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I have a family that has been in care for just over 2 months. We did not get off to the best start and I should have cancelled services when she tried to back out before care started but I gave her a chance. Long story short, she wanted a refund when she paid for his first week with a signed contract 2 weeks before he was to start. Then she said they actually don’t need care anymore and wanted a refund. I explained to her that’s not how things work and would not be issuing a refund.
DCB 14 months is only here 3 days a week. She tried to change his days for the first 3 or 4 weeks saying she was having a small procedure one week, another small procedure the second week, then had some emergency come up blah blah blah. These were all last minute changes, like the day before she needed to switch care. First he was coming from 7-3, then it turned into 7-4 and now it’s 7-5. Back in November (on my birthday) my son had a mother/son dance and I had arranged early pickup for all my parents for all the kids to be gone by 5pm. Since her pickup time was by 4, I didn’t have to worry about her, right? Wrong! She sent me a message at 3pm saying she had a family emergency out of town and now can’t get her child until 5:30. I told her I had arranged early pickup because of the mother/son dance and he needed to be out the door by 5pm. She got snarky and said something about ruining my birthday plans and how it’s inconvenient. They show up at 5:15. I was beyond pissed needed to leave to meet everyone at the restaurant.
Now when DCB first started I was not aware that he was on bottles ONLY! They said he doesn’t like solid foods because he’s lazy. I now have to spoon feed a child who is toddler baby food because he is unable to eat actual food. I’ve told them several times that they should bring this up to their pediatrician. He will gag, choke, spit up/out food if it’s not puréed baby food. He is unable to feed himself AT ALL. To me, this is an infant spot that I do not have room for.
He also spits up and drools beyond anyone I’ve ever seen. They refuse to put a bib on him and I change his shirt at least twice because it will be completely soaked by the end of the day. None of the other kids want to be around him because he slobbers all over them and the toys they are playing with.
At this point I’m just beyond annoyed and don’t really want to continue providing care. I wanted to term immediately but I don’t know what I should say? Do I do it face to face or write it up. It just feels awkward if I hand them a termination letter while they are still at my house. I’ve only had to term one other time and that was because of violent behavior and I didn’t really feel bad about it.
Thanks for reading my long rant. I’m just kind of venting at this point and looking for advice.
DCB 14 months is only here 3 days a week. She tried to change his days for the first 3 or 4 weeks saying she was having a small procedure one week, another small procedure the second week, then had some emergency come up blah blah blah. These were all last minute changes, like the day before she needed to switch care. First he was coming from 7-3, then it turned into 7-4 and now it’s 7-5. Back in November (on my birthday) my son had a mother/son dance and I had arranged early pickup for all my parents for all the kids to be gone by 5pm. Since her pickup time was by 4, I didn’t have to worry about her, right? Wrong! She sent me a message at 3pm saying she had a family emergency out of town and now can’t get her child until 5:30. I told her I had arranged early pickup because of the mother/son dance and he needed to be out the door by 5pm. She got snarky and said something about ruining my birthday plans and how it’s inconvenient. They show up at 5:15. I was beyond pissed needed to leave to meet everyone at the restaurant.
Now when DCB first started I was not aware that he was on bottles ONLY! They said he doesn’t like solid foods because he’s lazy. I now have to spoon feed a child who is toddler baby food because he is unable to eat actual food. I’ve told them several times that they should bring this up to their pediatrician. He will gag, choke, spit up/out food if it’s not puréed baby food. He is unable to feed himself AT ALL. To me, this is an infant spot that I do not have room for.
He also spits up and drools beyond anyone I’ve ever seen. They refuse to put a bib on him and I change his shirt at least twice because it will be completely soaked by the end of the day. None of the other kids want to be around him because he slobbers all over them and the toys they are playing with.
At this point I’m just beyond annoyed and don’t really want to continue providing care. I wanted to term immediately but I don’t know what I should say? Do I do it face to face or write it up. It just feels awkward if I hand them a termination letter while they are still at my house. I’ve only had to term one other time and that was because of violent behavior and I didn’t really feel bad about it.
Thanks for reading my long rant. I’m just kind of venting at this point and looking for advice.
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