First time this has come up.
Last family of the day is contracted until 4:30pm. After 4:30pm, I charge an extended day fee of $5 per every 15 minutes until 5:00pm. After 5:00pm, it is $1 per minute.
DCM has a work commitment and can't pick up DCB until 5:15ish. She asked if he could stay, I originally said yes he could and I would just charge the extended day fee for the time, making it $15 from 4:30 - 5:15.
Now I am wondering if I should give her this one for free? Here is why:
*Family is very very very rarely late. Most often DCM picks up at 3:45 - 4:00.
*DCM is bringing DCB later today. This technically doesn't matter as my contract states "late drop off does not constitute late pick up" but it was something that came up.
*I close early for maternity appointments once a month. It is only by 30 minutes at the most for this mom, but still.
What would you do?
Last family of the day is contracted until 4:30pm. After 4:30pm, I charge an extended day fee of $5 per every 15 minutes until 5:00pm. After 5:00pm, it is $1 per minute.
DCM has a work commitment and can't pick up DCB until 5:15ish. She asked if he could stay, I originally said yes he could and I would just charge the extended day fee for the time, making it $15 from 4:30 - 5:15.
Now I am wondering if I should give her this one for free? Here is why:
*Family is very very very rarely late. Most often DCM picks up at 3:45 - 4:00.
*DCM is bringing DCB later today. This technically doesn't matter as my contract states "late drop off does not constitute late pick up" but it was something that came up.
*I close early for maternity appointments once a month. It is only by 30 minutes at the most for this mom, but still.
What would you do?
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