Most people have call waiting. When you get a call while you are already on the line with a caller inquiring about your daycare, do you put them on hold to answer the other line?
We just had a death in the family. I was on the line with a daycare call inquiring about my daycare. My daughter, who NEVER calls me called while I was on the phone with the person who called asking about daycare. I asked if she could hold on while I answered the other line. She said 'yes'. I was on the line with my daughter for a short time and when I clicked back to the daycare call, she had hung up. I tried to call her back twice and she won't answer my call. It seems obvious to me that she was bothered that I put her on hold to get the other call.
So, do you guys put people who are calling to ask about your daycare on hold and answer another call or not? My thought is that many companies put callers on hold. So, I don't see why people would be upset about being put on hold when calling a daycare company (even though it's a small home business, it is a business.)
We just had a death in the family. I was on the line with a daycare call inquiring about my daycare. My daughter, who NEVER calls me called while I was on the phone with the person who called asking about daycare. I asked if she could hold on while I answered the other line. She said 'yes'. I was on the line with my daughter for a short time and when I clicked back to the daycare call, she had hung up. I tried to call her back twice and she won't answer my call. It seems obvious to me that she was bothered that I put her on hold to get the other call.
So, do you guys put people who are calling to ask about your daycare on hold and answer another call or not? My thought is that many companies put callers on hold. So, I don't see why people would be upset about being put on hold when calling a daycare company (even though it's a small home business, it is a business.)
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