You all know how my morning went. To top that off, just NOW I have parent whose contracted time ends at 5pm. She calls at 5:07 shows up at 5:13. I charge late fee. Now Im nice and charge only 10 instead of 15 but she sends her daughter up who I ask to relay the message to her mother and call me with questions.
Now I give this parent a lumpsome of money every month of extra payment I get from the state to help her out.
She decides that TODAY is a good day to call me and say verbatim, "Sally Sue, you really gunna charge me a late fee? That's ridiculous." So I explain Im not charging her a full late fee, Im actually being nice. She could have at least called. She then goes, verbatim, " Don't worry about it. Youll get your money, BYE!" Anddddd hangs up on my face. I call back and she obviously does not pick up so i leave a nice, calm message.
Uhm why does she think it is okay to be mad because she was late? And then to hang up on the phone on me? And have an attitude. Guess who just lost her lumpsome of money?
Today is not the day to test me. Sorry I had to vent.
Now I give this parent a lumpsome of money every month of extra payment I get from the state to help her out.
She decides that TODAY is a good day to call me and say verbatim, "Sally Sue, you really gunna charge me a late fee? That's ridiculous." So I explain Im not charging her a full late fee, Im actually being nice. She could have at least called. She then goes, verbatim, " Don't worry about it. Youll get your money, BYE!" Anddddd hangs up on my face. I call back and she obviously does not pick up so i leave a nice, calm message.
Uhm why does she think it is okay to be mad because she was late? And then to hang up on the phone on me? And have an attitude. Guess who just lost her lumpsome of money?
Today is not the day to test me. Sorry I had to vent.
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