I really hate the feelings of guilt I sometimes deal with. I know I shouldn't feel guilty so help me through it. DCM is a nurse, divorced and DCD I have never met. He wants the girls when he wants them, and not when he doesn't. He quit responding to her texts for a couple of weeks the last she had heard from him was "beep you". She thought perhaps he had been put in jail because he had a court date coming up. Well the other day was DCG's bday, so he got a hold of her and wanted to see the girls. At this point, DCM had already scheduled me for Thanksgiving care, because dad had not been responding to her. So today, DCM comes in and writes a check and includes the agreed upon extra fee for the holiday. We are at breakfast and DCG says to me "I am going to my dad's for Thanksgiving". News to me so I text mom and ask. She tells me that yes he asked for them, but she is waiting to make sure he doesn't cancel at the last minute like he has done before. So I offer to refund her if they are not here, and she says don't worry about it. But for some reason, I am worried about it. Help me wrap my mind around this in a way I don't feel guilty.
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Originally posted by thriftylady View Posti really hate the feelings of guilt i sometimes deal with. I know i shouldn't feel guilty so help me through it. Dcm is a nurse, divorced and dcd i have never met. He wants the girls when he wants them, and not when he doesn't. He quit responding to her texts for a couple of weeks the last she had heard from him was "beep you". She thought perhaps he had been put in jail because he had a court date coming up. Well the other day was dcg's bday, so he got a hold of her and wanted to see the girls. At this point, dcm had already scheduled me for thanksgiving care, because dad had not been responding to her. So today, dcm comes in and writes a check and includes the agreed upon extra fee for the holiday. We are at breakfast and dcg says to me "i am going to my dad's for thanksgiving". News to me so i text mom and ask. She tells me that yes he asked for them, but she is waiting to make sure he doesn't cancel at the last minute like he has done before. So i offer to refund her if they are not here, and she says don't worry about it. But for some reason, i am worried about it. Help me wrap my mind around this in a way i don't feel guilty.
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seriously you are the sweetest person ever, but remember.......this is a place of business and you will need to treat it as such.
as much as you want to help others, you have to help yourself and your business first.
I would continue to charge as normal.
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Originally posted by Thriftylady View PostI really hate the feelings of guilt I sometimes deal with. I know I shouldn't feel guilty so help me through it. DCM is a nurse, divorced and DCD I have never met. He wants the girls when he wants them, and not when he doesn't. He quit responding to her texts for a couple of weeks the last she had heard from him was "beep you". She thought perhaps he had been put in jail because he had a court date coming up. Well the other day was DCG's bday, so he got a hold of her and wanted to see the girls. At this point, DCM had already scheduled me for Thanksgiving care, because dad had not been responding to her. So today, DCM comes in and writes a check and includes the agreed upon extra fee for the holiday. We are at breakfast and DCG says to me "I am going to my dad's for Thanksgiving". News to me so I text mom and ask. She tells me that yes he asked for them, but she is waiting to make sure he doesn't cancel at the last minute like he has done before. So I offer to refund her if they are not here, and she says don't worry about it. But for some reason, I am worried about it. Help me wrap my mind around this in a way I don't feel guilty.
Just like a hotel reservation..... you pay for that....unless you cancel days before.
You asked if she wanted to cancel and she said no. Which means she NEEDS that back up. Just in case.
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You do whatever you are going to be comfortable with at the end of the day. Yes, you have every right to keep the money and not issue a refund. This is a business and must be operated as such. That said, you also have every right to make exceptions, issue refunds, or whatever will allow you to have peace. You could even just refund 50% (or any percentage) because you had to put your holiday plans on hold. Your business and your conscience must agree, regardless of what is fair or justifiable.
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Originally posted by ddaycare View PostYou do whatever you are going to be comfortable with at the end of the day. Yes, you have every right to keep the money and not issue a refund. This is a business and must be operated as such. That said, you also have every right to make exceptions, issue refunds, or whatever will allow you to have peace. You could even just refund 50% (or any percentage) because you had to put your holiday plans on hold. Your business and your conscience must agree, regardless of what is fair or justifiable.
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Do whatever feels right to you! We have all made exceptions for others out of kindness and don't feel bad for doing that at all.
I think that she appreciates you holding the spot for her and is willing to pay for it. Maybe get DCG an extra nice Christmas gift if you feel bad taking the money
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Originally posted by Ariana View PostDo whatever feels right to you! We have all made exceptions for others out of kindness and don't feel bad for doing that at all.
I think that she appreciates you holding the spot for her and is willing to pay for it. Maybe get DCG an extra nice Christmas gift if you feel bad taking the money
I used to help out this mom in my care because she was a true single mother. she didn't have any help at all. the dcd was not around to help in any way. so I would feel inclined to help out during holiday or when I knew times were tough. Mostly because she never asked.
you do what you feel in your heart is right thing for you and your business.
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