Sorry but this is a long one...
I had an interview with a potential client on Thursday of last week. I hold all of my first time interviews outside of daycare hours for security reasons. Dcm shows up at 5:15pm and we were not done the interview until 7:00pm. I was completely mentally drained when this dcm left. Typically a 5:15pm interview will run until 6:00pm max, this is actually the first time ever that a family has kept me for almost 2 hours for an interview. I liked the dcm and her parenting style. She is a no bull**** mom and kept her son in line the whole time he was in my home. She is also a huge fan of cio. What I didn't like was some of the questions she asked and the remarks she made. I seriously felt that I was being interviewed for a job and it was extremely mentally exhausting. She also gave me the impression that she was going to be my boss. One of her comments especially stood out in mind for a long time after she left;
"I was going to interview another daycare and the lady told me she will not use pacifiers in her home after the age of 14 months. I thought to myself who's way it is here? Yours or mine?"
At the time that she made this comment I didn't say much. But I should have! I do not use pacifiers in my home past the age of 12 months (with the exception of nap time if need be). I think they are absolutely disgusting and totally unnecessary. I had my own son weaned from his pacifier by the age of 7 months. Her remark also threw up a huge red flag (I thought to myself who's way it is here? Yours or mine?) In MY home it is MY way!
One of the questions she asked me is who would be inside my home during daycare hours.
I responded with well that depends. My husband is typically at work during daycare hours but if he has the day off or is sick he would be here. My mom often stops by from time to time to tell me something or pick something up. I also have 3 younger brothers (ages 21, 18 and 12) that stop in from time to time. The 18 year old and 12 year old live out of town with my dad so if they stop in they typically spend a couple days at my home. She responds, "this would be during the week?" Um ya lady this could potentially be during the week, these are my little brothers. Good grief!:roll eyes: I can understand that this may make her nervous but this is a home daycare setting and I'm not going to turn my family away from my home.
She then asks me if I were to get any work done on my home if it would be during or after daycare hours.
I responded with well I just had my whole basement re-renovated and that was all done during daycare hours, so I guess that would answer that question.
Later on in the interview she said the reason that she is so uncomfortable about anyone else being inside the daycare during daycare hours is because she heard of a story where a daycare provider's 16 year old son was malesting (sp?) daycare kids. Although I can understand her side of this, I also have a 7 year old boy who is going to 16 years old in 9 years and to be honest if anyone told me they were uncomfortable for that reason the interview would be over.
Needless to say the lady called me back and wants my space. She also wants to do a second in home interview during daycare hours so she can see how her son interacts with the other children in my care. Although she is planning on handing over the deposit and paper work before this time.
I feel that I need to lay the cards out straight right now if I'm going to take this lady on. Make it clear that this is my business, that I am the boss of that business and she is the client. What do I do?
Thanks.
I had an interview with a potential client on Thursday of last week. I hold all of my first time interviews outside of daycare hours for security reasons. Dcm shows up at 5:15pm and we were not done the interview until 7:00pm. I was completely mentally drained when this dcm left. Typically a 5:15pm interview will run until 6:00pm max, this is actually the first time ever that a family has kept me for almost 2 hours for an interview. I liked the dcm and her parenting style. She is a no bull**** mom and kept her son in line the whole time he was in my home. She is also a huge fan of cio. What I didn't like was some of the questions she asked and the remarks she made. I seriously felt that I was being interviewed for a job and it was extremely mentally exhausting. She also gave me the impression that she was going to be my boss. One of her comments especially stood out in mind for a long time after she left;
"I was going to interview another daycare and the lady told me she will not use pacifiers in her home after the age of 14 months. I thought to myself who's way it is here? Yours or mine?"
At the time that she made this comment I didn't say much. But I should have! I do not use pacifiers in my home past the age of 12 months (with the exception of nap time if need be). I think they are absolutely disgusting and totally unnecessary. I had my own son weaned from his pacifier by the age of 7 months. Her remark also threw up a huge red flag (I thought to myself who's way it is here? Yours or mine?) In MY home it is MY way!
One of the questions she asked me is who would be inside my home during daycare hours.
I responded with well that depends. My husband is typically at work during daycare hours but if he has the day off or is sick he would be here. My mom often stops by from time to time to tell me something or pick something up. I also have 3 younger brothers (ages 21, 18 and 12) that stop in from time to time. The 18 year old and 12 year old live out of town with my dad so if they stop in they typically spend a couple days at my home. She responds, "this would be during the week?" Um ya lady this could potentially be during the week, these are my little brothers. Good grief!:roll eyes: I can understand that this may make her nervous but this is a home daycare setting and I'm not going to turn my family away from my home.
She then asks me if I were to get any work done on my home if it would be during or after daycare hours.
I responded with well I just had my whole basement re-renovated and that was all done during daycare hours, so I guess that would answer that question.
Later on in the interview she said the reason that she is so uncomfortable about anyone else being inside the daycare during daycare hours is because she heard of a story where a daycare provider's 16 year old son was malesting (sp?) daycare kids. Although I can understand her side of this, I also have a 7 year old boy who is going to 16 years old in 9 years and to be honest if anyone told me they were uncomfortable for that reason the interview would be over.
Needless to say the lady called me back and wants my space. She also wants to do a second in home interview during daycare hours so she can see how her son interacts with the other children in my care. Although she is planning on handing over the deposit and paper work before this time.
I feel that I need to lay the cards out straight right now if I'm going to take this lady on. Make it clear that this is my business, that I am the boss of that business and she is the client. What do I do?
Thanks.
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