I have a child who has been in our care for almost 2 years. The mother is a single mother - so she enlists the help of friends and family members to drop off and pick the child up. The mom is definitely what I would call "over protective" and gets very upset about any little bump or incident that occurs with her daughter - but I understand and respect that as a parent she has that right. I have no real issue with mom.
The problem comes with grandma. Grandma may come to pick up the child once a week - and every time she does she gets upset about something. Today she arrived as the child's class was going on a walk. The teacher had stopped to tie the child's shoe and as she did another classmate hit the child. Before the teacher even had time to finish tying the shoe or address the hitter Grandma became very upset - said she wanted the child removed from the class - and then told the child "you need to start hitting back". Grandma seems to think that her child is getting beat up on a daily basis - which she isn't. She then starts to yell at my teacher - who was visibly shaken and upset by the whole incident.
I didn't actually witness the incident - nor has the mother expressed any concern or requested her child to be moved to another class. So I have two questions - do I address the Grandmother directly - or do I talk to mom? Can I prevent Grandma from coming on site if she is upsetting my staff so badly?
The problem comes with grandma. Grandma may come to pick up the child once a week - and every time she does she gets upset about something. Today she arrived as the child's class was going on a walk. The teacher had stopped to tie the child's shoe and as she did another classmate hit the child. Before the teacher even had time to finish tying the shoe or address the hitter Grandma became very upset - said she wanted the child removed from the class - and then told the child "you need to start hitting back". Grandma seems to think that her child is getting beat up on a daily basis - which she isn't. She then starts to yell at my teacher - who was visibly shaken and upset by the whole incident.
I didn't actually witness the incident - nor has the mother expressed any concern or requested her child to be moved to another class. So I have two questions - do I address the Grandmother directly - or do I talk to mom? Can I prevent Grandma from coming on site if she is upsetting my staff so badly?
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